About Atome
- What is Atome?
- What is Atome's business model?
- Are there any requirement(s) for using Atome?
- How much do I have to spend to use Atome?
- How do I register with Atome?
- Where can I use Atome?
Managing Account
Managing Orders
- What kind of payment methods are accepted?
- What do I have to do after I have made a purchase?
- Can I make an early repayment?
- What should I do if the automatic deduction fails? (alternative payment methods)
- What happens when I make a late payment?
- May I defer my repayment?
Managing Cards
Promotional Code and Voucher Usage
- What are the terms and conditions for a voucher/promo code?
- Where can I add a promotional code for my order?
- Where can I find and use my vouchers?
- What should I do if my vouchers are not selected at the checkout?
- Why are the vouchers not being reflected in the checkout page?
- Why are all of my vouchers gone?
Security Concerns
- Why does Atome collect my personal information?
- How is my personal information being protected?
- My phone has been stolen/lost, what should I do if someone is using my account to make a purchase?
- My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome?