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  1. Atome | Buy Now Pay Later in Malaysia, Instalment Payment Solutions
  2. Atome Card
  3. Transaction and Refund

Transaction and Refund

  • What is a Verification Code?
  • Why is 3DS verification done through the App instead of SMS?
  • How do I authorise a transaction using a Verification Code?
  • Can I reuse the Verification Code for another transaction?
  • I didn't receive a notification for the Verification Code. What should I do?
  • What if my Verification Code is expired or shows as invalid?
  • I entered the wrong Verification Code. What should I do next?
  • Can I receive the Verification Code via SMS instead?
  • I received a notification for a Verification Code but I did not make a transaction. What should I do?
  • How do I link my card to an online merchant?
  • Why did my card transaction fail?
  • How long does it take to receive my refund?
  • How do I check my refund details?
Melayu (Malaysia)