Card Application
- What is the Atome card?
- What are physical and virtual cards?
- What documents do I need to apply for an Atome Card?
- How do I check the status of my application?
- Why was my card application unsuccessful?
- What happens after my card is approved?
Card Feature
Card Management
- How to set or change my PIN?
- How do I view my Atome Card details?
- What if I lost my card?
- How do I get a replacement for a damaged card?
- How do I cancel my Atome Card?
- How to contact Atome Card support?
DuitNow QR
- What is DuitNow QR?
- Who can use DuitNow QR?
- Where can I use DuitNow QR?
- Are there fees for using DuitNow QR?
- How do I use DuitNow QR for my Atome Card transactions?
- What transactions can I make using the "Scan" function in the Atome app?
Spending Limit Increase
Transaction and Refund
- What is a Verification Code?
- Why is 3DS verification done through the App instead of SMS?
- How do I authorise a transaction using a Verification Code?
- Can I reuse the Verification Code for another transaction?
- I didn't receive a notification for the Verification Code. What should I do?
- What if my Verification Code is expired or shows as invalid?
Bill and Installment
- How does installment work for Atome Card?
- How do I pay my bill by installment?
- Can I pay off my installment amount/plan early?
- How do I make an early repayment?
- Can I amend my installment plan?
- How do I check my Bill date and Bill day
Auto-Installment
Card Payment
Card Controls
Atome+ Loyalty Programme
Member-Get-Member Program
- What is the Member Get Member (MGM) Program?
- When does the MGM Program run?
- Who is eligible to participate in the Program?
- How do I join the Program?
- What rewards can I earn as a Referrer?
- When will the rewards be credited?