If your withdrawal doesn't go through, it’s usually due to one of the following reasons:
- Incorrect account details – Verify that your bank account or e-wallet details are accurate (i.e account number, name etc.).
- Risk control – Occasionally, withdrawals may be paused for security checks.
Here’s what you can do:
- Review and correct your account details.
- Re-submit your withdrawal request.
- Still having trouble? Reach out to our Chatbot for further assistance.