You can reach out to us anytime in the Atome app by:
- Head to the "Me" tab
- Tap "Support"
- Select "Chat with us"
Alternatively, you may submit your enquiry through the in-app Contact Us form.
We aim to respond within 24 hours. If you don’t see a reply, please check your spam or junk folder and mark our messages as “Not Spam” to make sure future replies reach you.
For lost or stolen cards or suspected fraud, please call our 24/7 hotline at +601 6299 9547. We’re here to help whenever you need us.