If you're having trouble logging in, try these troubleshooting steps:
- Restart your device.
- Switch between mobile data and Wi-Fi to check if the issue persists.
- Uninstall the Atome app, then reinstall it from the app store.
- Ensure your device is running the latest version of its operating system.
Lost your phone but using the same mobile number?
Just reinstall the Atome app on your new device and follow the on-screen instructions to log in.
However, if you have changed your mobile number, please refer here.