To get started with a refund, here's what you need to do:
- Access the merchandise transaction page by clicking on the transaction ID.
- Scroll down and locate the ""Refund"" button at the bottom of the page.
- Input the refund amount, whether it's a full refund or a partial one (for full refunds, match the transaction amount).
- After initiating the refund, Atome will process it within 5 business days. Please note that it may take 10-15 business days for the refund to be credited, depending on the bank's processing time. You can find the refund confirmation and details in the ""History"" section on the right side of the page.