If you're encountering issues with your repayment due to sudden financial struggles such as loss of income or natural disaster, let us help. You can email us directly at support@atome.my and share the details of your situation.
We assure you that each case will be reviewed individually to make a careful and informed decision about deferring your payment. However, we ask for your understanding that deferrals are typically granted only when there is clear evidence of severe financial difficulty.
For future purchases, we recommend purchasing the Shopping Secure policy to safeguard yourself from delayed repayments due to unexpected financial hardships that may occur.