If you had applied a voucher in your order and requested for a partial refund, you should only receive:
Receivable refund amount = Requested refund amount - Non-refundable voucher amount.
To avoid voucher abuse, we will deduct the voucher amount applied to the refund amount each time a partial refund is requested.
How to calculate
Example:
| Original Order Amount | RM 112.85 | |
| Voucher discount | RM 10 | equivalent to 8.86% of original order amount |
| Order Amount after discount | RM 102.85 |
If a partial refund of RM 3 is requested, 8.86% of RM 3 ≈ RM 0.27 will be deducted, the user will only receive RM 2.73.